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At Ethan, we stand behind the quality and craftsmanship of our furniture with a five-year warranty covering any manufacturing or material defects. Directly engaging with us ensures peace of mind regarding your investment. We are confident in the highest quality standards, with each piece undergoing rigorous inspection throughout its creation.

In the spirit of sustainability and a lasting commitment to our environment, we are dedicated to ensuring that your furniture endures, embracing both functionality and beauty for years to come. We welcome any concerns or queries regarding your outdoor furniture. We are committed to providing you a direct and personal after-sales service.

For full warranty specifics, refer to our Terms and Conditions.

Shipping & Delivery

Ethan is dedicated to delivering your chosen pieces directly from our workshop, across New Zealand and globally. We partner with leading freight and courier services to ensure your furniture arrives in pristine condition. To reduce our environmental footprint, we deliver the majority of your furniture fully assembled. Tables and benches come with simple, easy-to-follow assembly instructions or are delivered fully assembled upon request.

Our White Glove service is available on request, and offers an eco-conscious, personalised delivery experience. Ethan staff deliver and set up your furniture precisely where you want it, ensuring everything meets our high-quality standards. Collecting orders from our workshop is also warmly welcomed.

Delivery costs are detailed in our customer quotes. Please provide your contact details and item list for an accurate freight estimate. Please reach out to us at

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